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Licensing & support

How licensing works​

The Gantt Chart is fully functional for free while you evaluate it — every feature works, with no locked or hidden capabilities. Licensing only affects whether an on-visual notification appears in published reports.

  • Try everything for free. You can build, test, and demo the complete visual without a license.
  • A license removes the notification. Unlicensed visuals display a small license notification. This appears for both report editors and report viewers.
  • Licenses are assigned per user. Everyone who edits or views a report containing the visual needs their own license — in practice, that's everyone the report is shared with.
  • 30-day free trial. Activating a trial removes the license notification for 30 days so you can pilot the visual in a real, shared report.
note

Because the visual keeps working whether or not it's licensed, licensing is about presentation (removing the notification for your audience), not about unlocking features.

Environments not supported by AppSource licensing​

The Gantt Chart uses Microsoft's built-in AppSource licensing model. This model is not supported on the following Power BI platforms:

  • Power BI Report Server
  • Power BI Embedded
  • SharePoint (Power BI web part)
  • Publish to web
  • National / sovereign clouds

Because a Microsoft-managed license can't be applied on these platforms, the Gantt Chart can't be licensed there and isn't supported in these environments. Use the Gantt Chart in Power BI Desktop and the Power BI Service, where AppSource licensing applies.

note

This is a limitation of where AppSource licensing can be applied — it is not a way to use the visual without a license. In every supported environment (Power BI Desktop and the Power BI Service), a license is required as described above.

Getting a license​

Assign licenses to users​

Licenses are managed by an admin in the Microsoft 365 admin center — someone with the License or User Administrator role. Assign the Gantt Chart license to everyone who edits or views the report (in practice, everyone it's shared with):

  1. Sign in to the Microsoft 365 admin center.
  2. Go to Billing → Licenses and select the Gantt Chart product (or go to Users → Active users and select the users you want to license).
  3. Select Assign licenses (or, from the Active users page, Manage product licenses).
  4. Add the users who need a license, then save to confirm.

For full step-by-step instructions, see Microsoft's guide: Assign licenses to users.

Supported languages​

The visual's interface is localized in nine languages and follows the language of the Power BI environment:

English · French · German · Spanish · Italian · Portuguese (Brazil) · Norwegian · Danish · Dutch.

Getting help​

  • In-product: open the Documentation button on the visual's landing page to reach this site (docs.chartpad.io).
  • Email support: hello@chartpad.io
  • Website: chartpad.io

If you hit an issue, it helps to include your Power BI version (Desktop or Service), the visual version, and a screenshot or a small sample of your data.